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  1. #1

    bought creds, card was charged, Have not recieved them,

    I bought creds off the wildlands store, card has been charged, But no credits recieved.. how do i fix this?
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  2. #2
    FCacGRdvWD's Avatar Senior Member
    Join Date
    Jul 2019
    Posts
    3,097
    This is more for the support page or Private Message a CM.

    Now, what exactly do you mean by some creds??? I don't understand it because I would never pay a cent for anything on the store but perhaps some of the other members will understand and help.

    Good luck.
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  3. #3
    EN075's Avatar Banned
    Join Date
    Dec 2001
    Posts
    1,225
    The system was down for much of the day yesterday- try it again today and see if you got your credits.
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  4. #4
    Ubi-Mark.'s Avatar Ubisoft Support Staff
    Join Date
    Nov 2017
    Location
    Base of Operation
    Posts
    6,899
    Hello Stanza07,

    Sorry to hear that you haven't received your credits.

    Sometimes it might take up to 48 hours in order to reflect in-game purchases. If you haven't received your credits by then, feel free to create a ticket on our support page.

    You can also contact us via social media: Facebook or Twitter.

    Many thanks and if you have any additional questions, please let us know.
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