1. #1

    Finally Fixed My Crashing

    I wasn't really sure where to put this, so mods sort accordingly if I messed up.

    Windows 10 64 bit
    ryzen 2600x
    rx 590
    running game on HDD

    So, I have been having crazy crashing issues with D2 lately, couldn't even play the game for longer than 5 minutes. I tried all the community fixes, everything you've read about, even a new Windows install. Nothing ever worked. I finally spoke with Ubi support and they led me in the right direction and after everything I finally have my game back to normal.

    Here's what I did:

    I uninstalled all my Visual C++ (Microsoft Visual C++ etc...) files I had. THESE.

    I restarted my computer and installed the C++ files again, I only need 64 bit so I only installed the 64 bit ones. Some people from the discord reported having missing or incorrect VCC files so I made a Drive folder with all of them. They're labeled by year and 64/32bit respectively. HERE.

    I made sure my D2 exe had "disable fullscreen optimizations" and "run program as admin" checked. Only the D2 exe (TheDivision2.exe)

    I ran BleachBit, it's a Windows cleaner similar to CCleaner. You can probably use any cleaner but I prefer Bleach, so YMMV. Then I restarted.

    I verified my game files in UbiConnect. When that was done I made the UbiConnect Launcher admin. (UbisoftConnect.exe)

    Game has been running amazing for me ever since. DX11 or DX12. All graphic settings up and all overlays enabled, overclocks, etc.. nothing *else* changed.
     2 people found this helpful
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  2. #2
    edit so everyone knows: the file labeled "VC_redist20151719.x86" is the 2015,17 & 19 update.
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  3. #3
    Ubi-Mark.'s Avatar Ubisoft Support Staff
    Join Date
    Nov 2017
    Hello Owlic227,

    Thank you for sharing!

    We're glad that this issue has been resolved for you. Happy gaming and if you have any additional questions, please let us know.
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  4. #4
    So you are suggesting you uninstalled all the VC++ stuff from 2008 onwards and installed on the ones given by the game? can you show us your currently installed VC++ files?
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