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  1. #1

    Unable to play Ghost Recon Wildlands since purchase.

    I've just recently bought Ghost Recon Wildlands and I'm unable to play the game. I've come up against countless issues. I'm unable to play because I'm logged im elsewhere (I'm not!! and my account isn't compromised), I also get a 'failed to synchronise achievements' message (which I try to skip or cancel or try again) when I click skip I get a launch error code 30001 (unexpected error. Openevent failed:5). I've tried turning off cloud saves but they turn back on! If I try to start in offline mode I get the message - Unable to start the game. Please check that your game has been installed correctly. If you have recently installed your game restart ubisoft connect in online mode and ensure your game is up to date (it is up to date). Basically at every stage I'm stopped from playing the game. I have installed this game 3 different times on three different drives (all 70+ gig) and i continue to be blocked from playing. I have other ubisoft games installed on my pc and they play fine. Please help.

    I'm running windows 10 home on an AMD Ryzen 7 5800x processor, 32 gb ram and an asus rtx 3070 gfx card
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  2. #2
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello Dom020876, welcome to the forums!

    Sorry to hear that you are experiencing these issues.

    Can you please try the troubleshooting steps in this article? It will help to eliminate any potential software conflicts.

    If the issue persists, could you please contact our team on our Support Site?
    Please attach both of the following system files:
    It will help our Customer Support team to investigate this further for you. If you have any additional questions, please let us know.
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