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  1. #1

    Game shuts down on first run

    First of all, sorry for my English, I use translate.
    I will mention my system properties at the bottom. When I first open the game, the application in the background (chrome, spotify, media player, etc.) closes after 5 minutes without any warning or error report, whether it is running or not. I am kicked out of the group because I work with the group. This is a problem I experience every day. But when I turn it on after closing, I can play for hours without any problems. What could be the reason for this?
    Windows and video card updates were made, game files were verified, necessary settings were made in the firewall. I've tried every method I can think of. I get weighted 100,110 fps in the game and I don't experience drops
    My computer features;
    Ryzen 5 5600x
    Cooler Master T4 Processor Cooler
    32 GB (16x2) 3200 MHz CL16 Ram
    Rog Strix GTX 1060 6GB OC
    Samsung 980 Pro 500GB NVMe SSD

    It's been a little long, sorry again, I'm waiting for your suggestions.
    Good games agents
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  2. #2
    The Division 2 is not "playing" nice when you run other applications in the background. Most likely those apps are interfering with the anti-cheat software.
    For what is worth, I experienced myself some issues in the last few days, stuttering for a few seconds followed by freezing or crash, then restarting the game and works for hours.
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  3. #3
    This is pretty much the open issue that has been unresolved now for about.... 2 months?

    It is nothing you are doing wrong, not a reason to tear into your system and its configuration.

    Game crashes to desktop with no error indication at all. Some days it happens, other days it doesn't. If it happens, in my experience, it usually happens upon encountering the first group of enemies and engaging.

    Then you relaunch and it will play fine. Well, I do recall having to have to relaunch it more than once. But if you are patience and persistent, you will eventually get a good session that plays fine.

    Just a side note, I have spent some time on this and my theory is that ez anticheat is getting triggered and kills the game process. If that is the case, then that would be really, really bad and unacceptable. Because for nearly 3 years now we have heard from all those that have a bad experience in pvp because of cheats and exploits. So, the anticheat is not effective in fixing pvp, and all it is doing now is also screwing pve too.
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  4. #4
    V4MPiR1's Avatar Senior Member
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    Originally Posted by rwetgi-TR Go to original post
    First of all, sorry for my English, I use translate.
    I will mention my system properties at the bottom. When I first open the game, the application in the background (chrome, spotify, media player, etc.) closes after 5 minutes without any warning or error report, whether it is running or not. I am kicked out of the group because I work with the group. This is a problem I experience every day. But when I turn it on after closing, I can play for hours without any problems. What could be the reason for this?
    Windows and video card updates were made, game files were verified, necessary settings were made in the firewall. I've tried every method I can think of. I get weighted 100,110 fps in the game and I don't experience drops
    My computer features;
    Ryzen 5 5600x
    Cooler Master T4 Processor Cooler
    32 GB (16x2) 3200 MHz CL16 Ram
    Rog Strix GTX 1060 6GB OC
    Samsung 980 Pro 500GB NVMe SSD

    It's been a little long, sorry again, I'm waiting for your suggestions.
    Good games agents

    It isn't on your end. Background tasks may only aggravate the occurrences, but are not the cause. In their attempt to remedy the initial pattern of crashes, subsequent ones have been introduced. This particular one belongs to the series defined here. Although technically not a 'hang', the recent high probability of CTD'ing within five minutes of loading up a character coincides, timing-wise, with said hang.

    I CTD now -- within five minutes -- every time I load the executable and load into a character. Yesterday, both this (CTD) and the hang (two hours into gameplay) occurred within the same session.

    I highly advise anyone, even infrequently, experiencing the CTD within five minutes of startup, not load into a hardcore character until this time has passed and a reasonable period of stability has been established.
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  5. #5
    V4MPiR1's Avatar Senior Member
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    Originally Posted by tcarlisle2012 Go to original post
    This is pretty much the open issue that has been unresolved now for about.... 2 months?

    It is nothing you are doing wrong, not a reason to tear into your system and its configuration.

    Game crashes to desktop with no error indication at all. Some days it happens, other days it doesn't. If it happens, in my experience, it usually happens upon encountering the first group of enemies and engaging.

    Then you relaunch and it will play fine. Well, I do recall having to have to relaunch it more than once. But if you are patience and persistent, you will eventually get a good session that plays fine.

    Just a side note, I have spent some time on this and my theory is that ez anticheat is getting triggered and kills the game process. If that is the case, then that would be really, really bad and unacceptable. Because for nearly 3 years now we have heard from all those that have a bad experience in pvp because of cheats and exploits. So, the anticheat is not effective in fixing pvp, and all it is doing now is also screwing pve too.
    I completely agree with this.
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  6. #6
    Turning off the in-game overlay and running the game in administrator mode completely resolved my constant crashing. You could also try turning off DX12.
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  7. #7
    I agree, every time I start the game, it freezes or crashes once or often twice within the first few minutes of starting. After that, it runs fine for hours. Something is activating and interfering with the process. This began with the transition to Ubi Connect. I also have lag which I did not have before. And yes, they have no interest in fixing it.
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  8. #8
    Sircowdog1's Avatar Senior Member
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    Make sure all non-essential programs are off. This might require manually shutting them down and going into Startup settings to make sure they don't load after restart.

    Restart computer.

    Load ubisoft connect.
    Go into settings and verify game files.
    Go into settings and turn off ubisoft overlay.
    Check to make sure GeForce Experience overlay is off.

    Make certain all auto-updates are off.

    Update video drivers.

    Update Windows.

    Run Div2 as administrator.

    The goal is to make certain that the only things running are absolutely essential programs, and Division 2. This has allowed me to play fairly consistently. But even so every few hours I will still sometimes get random Crash To Desktop or total game lockup.
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  9. #9
    Thank you very, very much everyone for their feedback. I will try the suggested suggestions. Many people were living when I thought it was only happening with me. I'm just focusing on fun tasks. But I don't come in from time to time because of this problem. Thank you again for your return. o7
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  10. #10
    Imagine_Brata's Avatar Senior Member
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    Sweden
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    Disable Hardware Acceleration in other programs like ( chrome ,discord) even if you close chrome browser, gpu acceleration is still running in the background
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