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  1. #1

    Uno jump in rule isn't working for ps4

    My Uno jump in rule isn't working even though I changed the language, delete and redownloaded, tried signing in on my mobile device that shows its unlocked but when i click on it will just stop working so i have to close and re open the game but that doesn't work either.
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  2. #2
    UbiKoreanBBQ's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Location
    USA
    Posts
    1,202
    Hi Littlemuz5! The Jump-In House Rule was previously a Club Reward for UNO, which should have been unlocked for all players, since our changes with Ubisoft Connect. After these changes, we received reports from players unable to use the rule. The dev team was able to find the problem in the system and fixed it for all platforms. However, since you're still experiencing this, can you let me know if the option is showing LOCKED in-game? Can you also show me a screenshot of this, or take a video of yourself trying to use the rule? Thank you!
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  3. #3
    After not playing for the past 5 days it starting to work now so if it stops working again i will show you a screenshot of it
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  4. #4
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    7,058
    Thanks for getting back in touch Littlemuz5.

    If it happens again, grab a screenshot and send it over and we'll pass it onto the team
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