1. #1

    Two Just Dance 2021 Icons Showing on Xbox One S

    Since yesterday, I've noticed two different Just Dance 2021 icons showing on my Xbox One S Home Screen. One icon has a grid (maybe it's 4x4, I forget), while the other icon looks similar to the picture on the disc except that the coloring and picture quality are quite poor. I have a Just Dance 2021 game disc (purchased directly from Ubisoft) and that's the only copy of the game that I have used. I tried ejecting the disc and popping it back in, with no change after doing this.

    Has anybody else seen something similar?

    I'm reluctant to post a picture here. I would take a screenshot capture, but the game won't let me do a capture unless I'm playing a game; I can't see a way to capture the Home Screen. I could take a picture with my phone, but the forum doesn't allow me to insert a picture, and I don't currently have a place online where I would feel comfortable posting it...
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  2. #2
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Oct 2015
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    Hey, greekphysics!

    Thank you for getting in touch about this. We really would appreciate an image or even a video of this issue please.

    Could you possibly take a video with your phone and upload it to YouTube as an unlisted video then send the link to it here?
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  3. #3
    I made a video, but when I proceeded to upload it to YT and set it as unlisted, after inserting the link into a post here, previewing the post, and clicking the link, I realized that it shows my name and picture (from my Google account) next to the video... Maybe I just need to send the video through Ubisoft support...?
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  4. #4
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Oct 2015
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    Originally Posted by greekphysics Go to original post
    I made a video, but when I proceeded to upload it to YT and set it as unlisted, after inserting the link into a post here, previewing the post, and clicking the link, I realized that it shows my name and picture (from my Google account) next to the video... Maybe I just need to send the video through Ubisoft support...?
    You can send it through support yes. You can find how to do this here:

    https://support.ubisoft.com/faqs/000025876
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