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  1. #1

    Game crashed causing me to lose hardcore character?

    Well, if that's going to happen, what's was the point of having this mode in the first place?
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  2. #2
    it's for console players.
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  3. #3
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Hey mdagli1,

    I'm sorry to hear that.

    Could you please reach out to us via the support website by opening a live chat session or through our social media accounts on Facebook and Twitter, so we can take a look into this for you?
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  4. #4
    Hello, uploaded files as requested. No resolution and no restore though...

    The ticket has since been closed so won't be using the 'beta' mode anymore.
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  5. #5
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    So I can look into this, can you confirm your case number mdagli1
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  6. #6
    14595973

    In the end, I just added the TD2 user directory to the avast AV shield exception list. Game still stutters/freezes but doesn't crash as often I don't think.

    edit, Never mind, still crashes... good luck with your game
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