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  1. #1

    Wired Controller Stops Functioning

    Been getting another new bug this week, my Xbox One Elite Series 2 controller, which is connected by a USB cable to my PC, suddenly stops responding. I can fix it by unplugging it and then plugging it back in, but if I'm in the middle of a battle, this is a deadly situation.

    I cannot tell if this is my setup or whether it is the game, so if anyone else has this problem or something similar, please let me know, thanks

    PS -
    And if anyone tells me to use my mouse and keyboard, you will get unkind feedback from me lol.
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  2. #2
    Trying a new USB cable in a different USB port, seems better. Will update this again if this issue still persists.
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  3. #3
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Mar 2017
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    Hey BattleMaster23,

    Thanks for reaching out to us and I'm sorry to hear that.

    Could you confirm if this issue is still persisting for you or is it resolved when using a new USB cable?
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  4. #4
    Originally Posted by Ubi-Redbeard Go to original post
    Hey BattleMaster23,

    Thanks for reaching out to us and I'm sorry to hear that.

    Could you confirm if this issue is still persisting for you or is it resolved when using a new USB cable?
    I can confirm the issue was my previous USB cable. Not had this issue since I swapped it out. You are welcome to remove this post as it is solved.
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  5. #5
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Mar 2017
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    Thanks for getting back to me and confirming that, BattleMaster23!

    I'm happy to see this is resolved.

    I'll go ahead and lock the thread, rather than removing it as this may help someone in the future.
     1 people found this helpful
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