1. #1

    Critter + Santa fight

    Hi, i'm playing The fractured but whole on a switch lite and whenever I complete the critters + santa boss after roughly 10-15 seconds the game shuts itself down with an error message
    "The game was closed because an error occurred"
    and no other information.
    I've noticed a few others have this issue yet nobody has seen any answers for it so far?
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  2. #2
    Ubi-Spud's Avatar Ubisoft Support Staff
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    Oct 2018
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    Originally Posted by ArthurSlime Go to original post
    Hi, i'm playing The fractured but whole on a switch lite and whenever I complete the critters + santa boss after roughly 10-15 seconds the game shuts itself down with an error message
    "The game was closed because an error occurred"
    and no other information.
    I've noticed a few others have this issue yet nobody has seen any answers for it so far?
    Hey there, welcome to the forums! I'm sorry that the game is crashing at this point. As we're quite limited in what support we can offer for the Switch, I can only recommend reinstalling the game and seeing if this issue persists.

    If it is installed on an SD card instead of system memory, for example, try the opposite and let us know if the issue persists.
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