Hello.
Logging in to Ubisoft on Mac
I was trying to log into my account (OpenedScroll825, Icon 970) and it seemed to work in the pop-out log-in window, yet, when I went back to Safari I found that it was still loading (the loading symbol in the corner of the Ubisoft page itself.) So, to test it, I went to the Leaderboards part of the page, and it still says I have to log in. So I log in again, and the Ubisoft symbol shows up in the centre of the page, then it just shows the, 'Need to login to perform this action.'
Please help. I just need to log in to see my stats while I have no access to my console.
Thanks,
OpenedScroll825
Hi OpenedScroll825! Thank you for reaching out. Have you tried launching the website on any browser besides Safari? (Like a downloaded Chrome app, for example.) I tested it out on my PC through the Opera browser and it's showing up all right. Secondly, have you ever loaded the website before on your MAC and through Safari?
I would recommend going through our browser troubleshooting to see if there are any issues with the browser itself.
Thank you so much for helping. I feel like an idiot by not trying another browser! It worked instantly, and I'm glad of it. I'm in Canada, and in two hours the current summit ends (I don't know if that means the next on is put up right after?). I believe that when I collect the bronze reward of 300,000 followers, I will rocket up to Icon 1000, in turn giving me the Bugatti Chiron: Carbon Edition. I just needed something to show me my stats along these lines while I can't be on my console.
Thanks,
OpenedScroll825
I'm glad you are able to access this website now, and good luck in future events! Feel free to create a new thread if you encounter any further issues.Originally Posted by OpenedScroll825 Go to original post