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  1. #1
    bitebug2003's Avatar Global Moderator
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    Any patches in the works to fix the lag

    I think it was reported way back (years ago)

    The map lag - notibly the cursor moving on it's own across the map when trying to select a location/mission
    The in-game store lag when browsing items to purchase
    Character unresponsive for a few seconds - happens randomly

    I have a good connection and I can only attribute this to either something on the server end or something that was introduced with a prior update.

    The fact it still occurs for many players I'm curious if the developers intend to fix this
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  2. #2
    Ubi-Borealis's Avatar Ubisoft Support Staff
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    Hello there bitebug2003!

    Any information regarding patches and updates for The Division will be shared in the News & Announcements forums.

    If you're encountering lag in-game, we would recommend trying these troubleshooting steps to see if this helps to resolve the issue for you.

    Thanks!
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  3. #3
    bitebug2003's Avatar Global Moderator
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    Thanks @Ubi-Borealis, I'll give that a try and see if that helps
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  4. #4
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Could you confirm if the troubleshooting steps help, bitebug2003?
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  5. #5
    bitebug2003's Avatar Global Moderator
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    Aside from putting my console in DMZ (it's a little risky) I did add the ports to the router, however the Menu / Map lag still occurs randomly when I play with others, so I'm not sure Ubisoft can address that, considering it might be something that only happens when playing with others, as I don't notice it when playing solo

    Next time I play I'll take a video of it happening, although I'm sure you are aware of this happening considering it's been an issue that has been widely reported as far back as 2018

    https://forums.ubisoft.com/showthrea...his-Lag-on-PS4

    https://forums.ubisoft.com/showthrea...n-The-Division


    Reddit link https://www.reddit.com/r/thedivision...e_of_menu_lag/


    Thanks for your time - appreciate it
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  6. #6
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Thanks for getting back to us with those links, bitebug2003.

    If you're able to provide a video, please do so here
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