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  1. #1

    Trophies need to delist

    Hi
    Good day.

    I'm writing to noticed you about issue regarding the trophy and achievement in ” The Crew 1 ”.
    - Trophy : Podium Placing
    - Trophy : United we Stand

    These trophies can be obtain only in ” crew vs crew races” , the problem is this type of races is no longer used by the players. So please fix your trophies list or ar least update my progress from your server to let me continue my journey in your game .

    What I want to explain to you and it can be manage by your special team is :

    - UBISOFT store the saved data for all players in ubisoft servers which mean you can control ( create , delete, edit ) user progress inside the game , so you can put my account as I complete this challenge ” this case happened in many games if bug trophy” . So in the next time I play THE CREW , Playstation will automatically give me the trophy according the progress inside the game.

    - The second advice is : I think you need to delist these two trophies because it's not achievable for those who just buy your game, this challenge already dead in the game. I hope ubisoft can delist these trophies for those who are new in the game. I remember alot of games did that if there is bug trophy they delete it from the list.

    In other words, you can put all players as they already completed this challenge for these bug trophies and any player will start the game , Playstation will automatically check player progress and pop-up the trophy according to player progress.

    It's very simple you don't need to contact with Sony or Microsoft . This solution can be manage through your ubisoft servers .

    Hope you really support your loyal fans.

    My Playstation ID : SeNsHe-m

    Looking for your kindly response.
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  2. #2
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,971
    Originally Posted by SeNsHe-m Go to original post
    Hi
    Good day.

    I'm writing to noticed you about issue regarding the trophy and achievement in ” The Crew 1 ”.
    - Trophy : Podium Placing
    - Trophy : United we Stand

    These trophies can be obtain only in ” crew vs crew races” , the problem is this type of races is no longer used by the players. So please fix your trophies list or ar least update my progress from your server to let me continue my journey in your game .

    What I want to explain to you and it can be manage by your special team is :

    - UBISOFT store the saved data for all players in ubisoft servers which mean you can control ( create , delete, edit ) user progress inside the game , so you can put my account as I complete this challenge ” this case happened in many games if bug trophy” . So in the next time I play THE CREW , Playstation will automatically give me the trophy according the progress inside the game.

    - The second advice is : I think you need to delist these two trophies because it's not achievable for those who just buy your game, this challenge already dead in the game. I hope ubisoft can delist these trophies for those who are new in the game. I remember alot of games did that if there is bug trophy they delete it from the list.

    In other words, you can put all players as they already completed this challenge for these bug trophies and any player will start the game , Playstation will automatically check player progress and pop-up the trophy according to player progress.

    It's very simple you don't need to contact with Sony or Microsoft . This solution can be manage through your ubisoft servers .

    Hope you really support your loyal fans.

    My Playstation ID : SeNsHe-m

    Looking for your kindly response.
    Hello SeNsHe-m,

    Thank you for reaching out about the 'Podium Placing' and 'United We Stand' trophies

    As it currently stands, we cannot access or influence any trophies or achievements through console platforms as these are tied to Sony / Microsoft's own systems, with this, we cannot add the trophy to your account manually

    Given the age of The Crew and that there are no further major updates for the title, it is unlikely the trophy system will receive an overhaul to trigger them automatically, however I'm more than happy to pass on your suggestion to instead have them delisted as something for the team to look into!

    If there is anything further you'd like to suggest at all or if you have any other questions, please let us know!

    Thank you!
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  3. #3
    Originally Posted by Ubi-TheBerry Go to original post
    Hello SeNsHe-m,

    Thank you for reaching out about the 'Podium Placing' and 'United We Stand' trophies

    As it currently stands, we cannot access or influence any trophies or achievements through console platforms as these are tied to Sony / Microsoft's own systems, with this, we cannot add the trophy to your account manually

    Given the age of The Crew and that there are no further major updates for the title, it is unlikely the trophy system will receive an overhaul to trigger them automatically, however I'm more than happy to pass on your suggestion to instead have them delisted as something for the team to look into!

    If there is anything further you'd like to suggest at all or if you have any other questions, please let us know!

    Thank you!
    Hi

    I am not ask you to contact with Sony or Microsoft, I mean the trophies system is simple, it checks the player progress every time when starting the game or while complete some challenge, UBISOFT can make all players complete these challenges by their server only inside the game. No need to do something with trophies, do it only inside game challenges for the players and any player run the game next time it will pop-up
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  4. #4
    UbiKobold's Avatar Ubisoft Support Staff
    Join Date
    Feb 2020
    Posts
    1,021
    Thank you for further clarifying SeNsHe-m! I appreciate you taking the time to contact us about this, and I can see your passion for the game! I have forwarded your suggestion to the Game team for review. If there is anything else that you would like to add, please let us know!
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