Originally Posted by
WolfenTank
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Yeah fam, but there is a lot of outrage about the lack of communication on other fora as well, like their twitter for instance. It's just like you say, it's been going on for years that they keep their community in the dark with just barely any information. That isn't a good strategy at all to keep your customers satisfied.
The reason a lot of people are fed up with this kind of behaviour is solely because they do enjoy the game and are looking forward to new content; but to keep waiting aimlessly is not pleasant at all. Just give the date as to when we can expect the stuff to arrive and voila, you've done your job. For instance, people were looking forward to the new armor pieces at the start of the new season, but then during that WD we get to hear that it will come during the "midseason update", thus we, the people that mainly play FH for the customization, have been waiting a long time for the reveal date. Just say the date that we can expect the release (and possibly a WD where they reveal the new pieces) and you've got your fan base satisfied.
That's a fair opinion.
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