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  1. #1

    Cant play AC Origins or get refund, apparently im just out money now?

    Bought the game from steam in 2017, played it like 10 hours if that, didnt like it. I dont remember doing anything special all I did is click the icon and it launched from steam. Fast forward to 3 days ago. I was bored of all my other games so figured I would give it a try again. Went to launch it in steam as it was still downloaded, then it had me download 3 aditional things that are part of some ubisoft launcher or something. After the apps downloaded I logged into my uplay account the only one I have, and it says it cant validate that I own it or something. I then spent yesterday and today trying to chat with ubisoft support that basically say im out of luck because it isnt activated on my uplay account...Then they told me to talk to steam and ask for refund or for support... which proves no one listens to me lol, i played it in 2017, you can barely get a refund if you play it for an hour. I also cant talk to steam support about it because it isnt their game so they send me a link to ubisoft support. Ubisoft wont even do anything even though I have the original email from steam saying I bought it. This is very frustrating. Not to mention the support agents either dont listen to what im saying, or they just repeat the same questions multiple times.Apart from getting help so I can play the game, Im more curious to know if there was a time (like in 2017 the last time i played the game) when you could just play the game by launching it in steam. The support person said it has been around and required for all ubisoft games since 2009, I highly doubt thats true. I can see it being around that long but I seriously dont remember any other launcher being involved when I played it last. Also if it was, it would still be downloaded to my computer like the game was. Im so confused, that was the first thing i brought up to support everytime but they ignored it and never gave me an answer.

    (im too tired, upset, and lazy for proper punctuation, and grammar.)
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  2. #2
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
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    7,058
    Hey Ch0zn1,

    I've responded to you in your other thread.

    As I've answered this question elsewhere I've closed this thread.
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