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  1. #1

    Rainbow six siege black screen start up

    Hi everyone Rainbow Six Siege black screen start up problem.
    I could not enter the game after the last update of the game. I have tried several solution methods on the Internet but have not. I fixed the missing or problematic files uplay, the problem is still going on. I am waiting for your emergency help andd The problem with the computer was not solved yet. damn it
     6 people found this helpful
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  2. #2
    Ubimomspaghetti's Avatar Ubisoft Staff
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    Mar 2017
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    Sorry to hear this! Let's try this out: https://support.ubi.com/en-US/faqs/0...roubleshooting.
    If this does not solve your issue, please reach out to us at support.ubi.com by clicking on "Contact Customer Support". Our technical support team will be able to help you out from there. Thanks!
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  3. #3

    Same problem

    I am have the same problem so if you find a solution please let me know what you dd to fix it. Whenever i launch the game it just goes to a blank gryish blackish screen and stays like that.
     1 people found this helpful
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  4. #4
    I have the same problem, just a black screen with my fps counter in the upper left corner of my screen. I can push shift + f2 and get the interface, but the game doesn't start.
     3 people found this helpful
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  5. #5
    UbiShikallum's Avatar Community Manager
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    Jul 2017
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    Hey guys,

    I would advise again to try the steps listed here:

    https://support.ubi.com/en-US/faqs/0...oubleshooting/

    It may be in your best interest to disable any overlays, for example the discord overlay.

    - Teech
     1 people found this helpful
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  6. #6
    I tried all the bullets listed there, nothing worked
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  7. #7
    UbiShikallum's Avatar Community Manager
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    Jul 2017
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    Okay, can you please create a ticket on our support site with your dxdiag and msinfo?

    https://support.ubi.com/en-GB/faqs/0...ag-and-Msinfo/

    We will have a look if anything is out of the ordinary.

    - Cheers
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  8. #8
    I made the ticket, thanks for the help
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  9. #9
    UbiShikallum's Avatar Community Manager
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    Jul 2017
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    No worries, we will try to get back to you as quickly as possible.
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  10. #10
    I have the same problem on my Ps4,please help
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