1. #1

    Can't Link Phone Number

    Whenever I launch Ubisoft Connect, it gives me the option to add a phone number to my account for recovery, but whenever I add it in, it says that I can't use that number. I think I might've used the number for a previous Ubisoft account I no longer have access to. Is there any way to unlink it and add it to this current Ubisoft account?
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  2. #2
    UbiExcellent's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,269
    Hi Libertas-.! Our Technical Support teams will be happy to assist you with recovering this other Ubisoft account over the support website. Please reach out to them using this link and provide any information you can recall about this account, such as the username and email address that may have been on file to aid their investigation.
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