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  1. #11
    UbiExcellent's Avatar Ubisoft Support Staff
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    Sep 2019
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    1,269
    tony_buzzz / campo123: Ah, I see. Thanks for clarifying that the issue is occurring within Ubisoft Connect and not in the game itself. Would either of you be able to provide screenshots showing the differences you're seeing in-game and with the Ubisoft Connect overlay please?
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  2. #12
    Tell me how to paste a screen shot in and I will. No option to do that.
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  3. #13
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Mar 2017
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    @ tony_buzzz - in the text box to type your message, there's an option to "insert image" into the thread.

    You can also upload the image to a hosting site directly and provide a direct link.
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  4. #14
    Hi
    3 image links below.
    In game Clan XP only tracks on the DOW board weekly.
    The !clanexp image 2 Apr shows the XP is stuck (out of game stat)
    The !exp clip 16:55 shows no XP gained for the last 24hr / 7days / 30 days (out of game stat)
    The other clip is a pic of the DOW board (in game clip) shows we are gaining XP in game no problem.

    As we keep stating no XP tracking out of game.



    https://ibb.co/RSDQNQK
    https://ibb.co/WtBY2Wh
    https://ibb.co/Qvjd27d
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  5. #15
    ubi-smash's Avatar Ubisoft Support Staff
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    Sep 2019
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    Thank you for sharing these images with us, tony_buzzz! I have shared the screenshots with our team to further review. Once we have further updates or if they need any more information to investigate this, we will keep you posted. In the meantime, thank you again for your help!
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  6. #16
    Hi Ubi

    Any update on this issue please.
    Regards
    Tony
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  7. #17
    Ubi-Spud's Avatar Ubisoft Support Staff
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    Oct 2018
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    Originally Posted by tony_buzzz Go to original post
    Hi Ubi

    Any update on this issue please.
    Regards
    Tony
    Hey! No updates as of yet. We will update this thread when more information is available.
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  8. #18
    Any chance we can get this resolved please
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  9. #19
    Hey there

    Please can you update us. We are in one of the top 40 Clans on the games leaderboard and really need the support to get this resolved.
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