1. #1

    Missed out on code due to hardware survey.

    Hello. I bought the 5950x back in december but was unable to do a hardware survey becasue i was waiting on the power supply. Due to covid the power supply only came today on 02/04/2021. I have proof of purchase. I was wondering if there was any chance i could still get a code for the game.
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  2. #2
    Ubi-Viral's Avatar Ubisoft Support Staff
    Join Date
    Oct 2015
    Posts
    2,847
    Hey, Anwadel!

    Thank you for reaching out about this. Was this a code provided by the card manufacturer or shop you purchased it from?

    If so you will need to contact them to obtain a code as they supply these codes directly to customers.

    If you need anything else please let us know.

    Thank you.
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