Hey! Sorry to hear that it is still saying this for you. Have you tried verifying your game files? If so and the issue continues can you please reach out to us on a support ticket here.Originally Posted by Morgov Go to original post
Thank you.
Hey! Sorry that we were not able to resolve this for you, however if you have not purchased the game from Ubisoft and it is showing as invalid you do need to get a replacement from your point of purchase please. We advise that you do reach out to them.Originally Posted by Guigui27110 Go to original post
Thank you.
Hey! So we can look into this error further with you and hopefully get the game working for you, please reach out to us here.Originally Posted by Arch8i5h0p Go to original post
Thank you.
Hey! If you are yet to write a ticket it would be most useful as you will need to do this. You can create one here.Originally Posted by Morgov Go to original post
Thank you.
Hey there,
Sorry to hear that you have had this trouble with your purchase from Eneba.
In this situation as you advised what the agents advised via your case I would also advise to contact your point of purchase.
From a case we can discuss more than we can via the forums and if troubleshooting is exhausted then we would recommend to contact the seller.
Many thanks
Hey minhtucao304,Originally Posted by minhtucao304 Go to original post
Thank you for reaching out, I'm sorry to see you're having issues playing the game!
May we please know more about it?
Do you receive an error in-game that your key is invalid?
If so - are you attempting to enter the key for bonus content?
If you're able to share a screenshot too, it'd be appreciated!