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  1. #1

    AC3 unplayable on PS5 due to HDR problem

    Does anyone know how to fix the HDR problem with Assassin's Creed III Remastered, or know when there will be a fix released? I have HDR turned on on my PS5 like it should be - all other games work fine, including other PS4 games. But AC3 is all washed out, just like HDR video looks on a non-HDR display. There's options to adjust HDR in the AC3 menu for luminance and white, but those aren't the problem. There's some bug with it and the PS5's HDR mode. It's unplayable the way it is. The only way to "fix" it is to turn HDR off in the PS5's setting itself - i.e., completely disable HDR on the PS5, and the AC3 will play in SDR mode of course, but at least it's playable that way. Ubisoft, can you provide guidance as to when there'll be a fix to make the game playable on the PS5? Thanks.

    Edit: I figured out a workaround. You have to completely turn off/disable HDR in the PS5 settings menu, start AC3 with it disabled, load your save game (HDR will be missing from the menus in AC3), then go back to the PS5's settings menu, turn HDR back to Automatic, then switch back to AC3 (which is already started), and HDR will be turned on in AC3 now properly (not washed out). So there's some glitch in AC3 when it starts with HDR, but that's the workaround.
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  2. #2
    Ubi-Swaggins's Avatar Community Manager
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    Nov 2017
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    Hey KoloheB,

    Thank you for providing a workaround for this issue. I've passed the information onto the team.
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  3. #3
    I'm having the exact same issue. Thanks for the workaround!
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  4. #4
    Ubi-Karl's Avatar Ubisoft Support Staff
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    Oct 2018
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    Originally Posted by Animator_Alex Go to original post
    I'm having the exact same issue. Thanks for the workaround!
    Hey Alex, thanks for letting us know and I'm glad to see that KoloheB suggestion is helping others too .

    Hope you enjoy your game-time and should you have any queries in the future, feel free to get in touch at any time!
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