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  1. #1

    No overlay and constant freeze

    Hello! As per title, my game, launched directly through ubisoft connect, has no working overlay (pressing the button combination only switches my in-game cursor for the regular one until i click or press the combination again), and after a few minutes, the game freezes, and i have to force close it. This issue appeared as soon as i reinstalled the game on a fresh Windows install. Verifying the integrity of game files and reinstalling both ubisoft connect and the game did not help. After the freeze, the CPU usage and 3D GPU usage drop, but my VRAM remains occupied until i force close. These issues does not appear when playing Rainbow 6 Siege, launched through Steam. No other game or software on my system gives any kind of issue.

    My configuration is as follows:
    CPU: AMD Fx 8350
    GPU: GTX 970 4GB
    MOBO: ASUS Sabertooth 990Fx r2.0
    RAM: Kingston KTA-MP1333/8G*4 (32GB)
    OS: Windows 10 Enterprise N LTSC version 1809 build 17763.1852 (I know it is technically outdated, but all runtimes and drivers are up to date, and again, For Honor is the only game giving me issues)

    Thanks for any help.
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  2. #2
    ubi-smash's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,113
    Hey ToyotaAygoAB10, and welcome to the forums. I am sorry to hear this has been an annoyance when trying to play For Honor. If you have exhausted all steps in our PC Troubleshooting Guide here, could you please Create a Support Ticket here with your MSINFO & DxDiag attached so we can take a closer look into what might be causing the issue?
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  3. #3
    Hello and thanks for the response. I already opened a support ticket (14471762), but i have just been told that i should update Windows. However, as i've said, i sincerely doubt that is the issue. Everything else, including other Ubisoft games, works perfectly, and having tried everything in the troubleshooting guide, i don't know what else i could do.
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  4. #4
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Thanks for getting back to us, ToyotaAygoAB10.

    As you have a support case open with us already, it would be best to keep all correspondence there.

    Do let me know if you have any further questions.
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  5. #5

    Issue with for honor match team need help!!

    Hello today i got problem with match team my score point in match going really slow the others points going faster i dont understand my internet 500mb please help me???
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  6. #6
    ubi-smash's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,113
    Hey S0L0SK, I just got back to your message from your post Here. Please reach back to me from here if you have any further questions or issues within your matches in For Honor
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