🛈 Announcement
Greetings! The For Honor forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1

    Servers are unreachable

    when i open for honor and try to load in i am always greeted with the same "servers are unreachable" prompt. So naturally i close the game and try to open it again but it simply does not open. After a bit more checking i found out that i am unable to load into ANY ubisoft games. I also found that in the task manager after i close for honor there is a background process that i am unable to end as a task. This has been going on for about a week now and i have been in contact with about 5 of ubisoft's customer support with lots of solutions to similar problems but i tried all of them and none worked. My problem has now been sent to the "development team" and all i was told was to look at the forums to check if its been fixed. This is very frustrating as i have been a loyal Ubisoft customer for over 4 years now and if this issue isnt solved then all those games i paid for and spent money on in-game things will be unplayable. Please respond with anything you think may help.
    Share this post

  2. #2
    ubi-smash's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,135
    Hey J4ckoM4tic, thank you for reaching out to us, and warm greetings to the forums! I'm sorry for the annoyance this issue has been for any of your Ubisoft titles at this time. I took a look over your support case to see if there is anything I can suggest at this time to try and I didn't see this mentioned, but if you have a VPN enabled on your PC at all, I would try disabling it and try opening For Honor again. As for any unwanted programs lurking in the background, I would also try completing our guide Here. Please keep me posted here if this may have help in the meantime as our team continues to investigate this.
     1 people found this helpful
    Share this post

  3. #3
    thank you for responding but i have no VPN active and already tried a reboot.
    Share this post

  4. #4
    ubi-smash's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,135
    No problem, J4ckoM4tic! Thank you for sharing this information with me. I thought I would check this as well with the numerous steps you have also taken in your support ticket. As we have both exhausted all steps we can try on our end to help with this issue, please know that this has been forwarded to our game's team to further investigate moving forward. While I don't have any further information to share at this very moment, we will keep everyone posted affected by this as soon as we have further news to provide. Thank you for bearing with us in the meantime, and please feel free to contact us back here or from your ticket if you have any questions in the meantime.
    Share this post