1. #1

    Rayman adventures

    I am on adventure 51 in the Wild Wild East, and when I try to enter the final seeker level, after telling me to find the trapped teensies the screen is black and I cannot start the level. Rayman is hanging there, there are no incrediballs and swiping doesn't start. I can return to the adventure map and the other levels work.

    I've looked up this issue and it seems other people have also had this problem.

    I have tried to submit a ticket but it told me that only online chat support is available during covid (which is absolutely fine) but then it says this isn't available at the moment! So there is no way to submit a ticket.
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  2. #2
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,470
    Hello there Valheru33! Welcome to the forums

    I've moved your post into our Rayman Adventures player support forums. In future, please make sure you're posting in the correct forum for your game!

    I'm sorry to hear you're encountering a black screen in Wild Wild East, and that you've had trouble opening a support ticket. Were you able to check your regional opening times prior to trying to start a chat?

    Would you also be able to let us know which platform you play the game on (Android, iOS, tvOS)?

    Thanks!
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