1. #1

    hyper scape error code: orchid 27001

    hyper scape error code: orchid 27001 Hello, I have this error since the first season, do I need help?
     13 people found this helpful
    Share this post

  2. #2
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,221
    Hey there, welcome to the forums!

    I'm sorry that you're getting this error code when you try to play. Could you please run through the steps in this FAQ, as the code indicates a connectivity problem, and that FAQ is designed to fix them.

    If the issue persists after following the guide, please let us know!
    Share this post

  3. #3
    tmb to com esse problema
    Share this post

  4. #4
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,239
    @Yondu97 - We can only assist in English on this forum, unfortunately.

    If you wish to receive support in your native language, please reach out to our live chat support here.

    Otherwise, if you're able to, please translate your issue.
    Share this post

  5. #5

    error code 27001

    I have my 2fa complete, but the code still pops up and I dont know what to do.
    Share this post

  6. #6
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,629
    Originally Posted by Caspar_3004 Go to original post
    I have my 2fa complete, but the code still pops up and I dont know what to do.
    Hey Caspar_3004!

    I'm sorry to see you're encountering issues!

    As this code typically indicates a connection error of some sort, could you please ensure you've attempted all of the steps in our connectivity troubleshooting guide.

    These should help get you back up and running.

    Please let us know how you get on, thank you!
    Share this post

  7. #7
    you guys dont have the ubisoft error code on the websitte i tried and it still dont work pls help man
    Share this post

  8. #8
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    5,017
    Originally Posted by PoutineBlock69 Go to original post
    you guys dont have the ubisoft error code on the websitte i tried and it still dont work pls help man
    Can you confirm if you have gone through the connectivity troubleshooting?
    Share this post

  9. #9

    orchit-27001

    I have when I want to go into the game and then also when I want to activate 2 fa
    Share this post

  10. #10
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,221
    Originally Posted by ZepQ100 Go to original post
    I have when I want to go into the game and then also when I want to activate 2 fa
    Hey there! Have you went through the steps outlined in the FAQ above?
    Share this post