1. #11
    yay i did but its not healping at all
    Share this post

  2. #12
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    5,119
    Apologies for the late response.

    I am sorry to hear that the connectivity troubleshooting has not helped to resolve the issue.

    As this is an old thread could you please create a new post in future as bumping older threads to the top causes forum traffic and clutter and moves more active threads down the page. For more information please check the forum rules.

    If the issue still persists after following the troubleshooting steps then could you please submit a support ticket with a description of your issue and attach an image of your port settings on your router and our Customer Support team will investigate this further for you.
    Share this post

  3. #13

    hyper scape season 3 orchid code erroe 27001

    how to get out of this issue
    Share this post

  4. #14
    UBI-Froggard's Avatar Ubisoft Support Staff EMEA
    Join Date
    Oct 2014
    Location
    UK
    Posts
    2,509
    Originally Posted by dieharder03 Go to original post
    how to get out of this issue
    Have you tried the connectivity guide mention by Ubi-TheBerry above?
    Share this post

  5. #15
    its the same thing for me
    Share this post

  6. #16
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,971
    Originally Posted by dame_q Go to original post
    its the same thing for me
    Hello dame_q,

    Thanks for reaching out, sorry to see you're having issues!

    Have you given any of the steps I've linked in this thread already a try? As these should resolve your issue.

    Thank you!
    Share this post

  7. #17
    I get the same orchid 27001 error code and yes, I've done everything suggested here and elsewhere. Nothing helps.

    Here's a wild idea: allocate some funds to hire someone who can actually fix this problem!

    I'm done here.
    Share this post

  8. #18
    UBI-Froggard's Avatar Ubisoft Support Staff EMEA
    Join Date
    Oct 2014
    Location
    UK
    Posts
    2,509
    Originally Posted by paade2020 Go to original post
    I get the same orchid 27001 error code and yes, I've done everything suggested here and elsewhere. Nothing helps.

    Here's a wild idea: allocate some funds to hire someone who can actually fix this problem!

    I'm done here.
    Hey,

    Please can you reach out via support ticket / live chat here and we can look into this further for you.

    You can also private message us on Twitter or Facebook if you prefer, and we can link that chat into a support ticket.
    Share this post

  9. #19

    Error Code : Orchid-27001

    Bonjour , j'ai un code d'erreur : Orchid-27001 j'ai testé vos réponse de résolution mais le problème perciste .

    Cordialement .
    Share this post

  10. #20
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,971
    Originally Posted by walid3003 Go to original post
    Bonjour , j'ai un code d'erreur : Orchid-27001 j'ai testé vos réponse de résolution mais le problème perciste .

    Cordialement .
    Hey walid3003,

    Thanks for reaching out - as this is our English forum, could you please translate further posts into English so we can best see how we can help?

    As it appears you're also receiving the Orchid error - could you please first make sure that you give all of the steps in our Connectivity Troubleshooting guide a try and let us know how you get on?

    Thank you!
    Share this post