1. #1

    Unable to claim golden bullet reward chest

    As the title says, i attempt to claim a golden bullet reward chest and it starts to claim (why it needs to charge is beyond me) and then the screen goes dark the collection/charging sound continues but the collection/charging graphic disappears and nothing ever happens. any ideas as to what is going on?
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  2. #2
    anything? i have an exotic cache i cannot claim..
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  3. #3
    Licher.Rus's Avatar Senior Member
    Join Date
    Jan 2017
    Location
    Russia
    Posts
    937
    Pretty sure, video will be mandatory for this

    Also, are you sure, you caches inventory ain't full?
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  4. #4
    ubi-smash's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    864
    ZeroInterupt: Sorry for the issues when claiming rewards from the Golden Bullet chest. To help take a look into what you might be encountering, Could you share with us a video clip of what is happening when opening the cache?
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