Freezes and crashes 3/23 MEGATHREAD | Forums

[NightSta1ker.]

Same problem here freezing after a few minutes, ever since Ubisoft Connect update.

[Rodnaz]

wildafricacz

When I uninstall game will Iose the character settings etc. or not?

Your character/s & settings are stored in the cloud no problem. It may not solve any issues though

[V4MPiR1]

Hi,

I would like to ask you. Game is freezing every 2-5 minutes. It is completely unplayable. I have this problem for few months but the game did not free so often. But from today evening it is unplayable. I 5 minutes launch the game, I play 2 minutes and 5 minutes launch the game and play for few minutes and again and again and again.
Sorry for my English.

I tried to change settings but it did not help me and the game freeze when I open settings too.
There is any solutions?

When I uninstall game will Iose the character settings etc. or not?

Thank you.

Just read this after reading Rod's above reply. As he stated, gamesaves for D2 are stored server-side per your account. Technically, you could format your hard drive, do a clean install and be back up and running in that regard. However, as he also stated, it is highly unlikely that approach will have any significant effect on this situation, especially given the number of users it has affected.

The current working hypothesis is that these particular crashes (within five minutes of starting the game executable through the client) are the result of the client update. This is merely supposition on our parts, based on timing. Only Ubisoft can backtrace their logs/actions and identify the exact cause.

If you aren't 100% sure of what you're doing, I advise you sit back and monitor these threads.

[syorke]

Same issues, sometimes its a single crash after approx 3-5 mins and othertimes its crashes multiple times within minutes of the previous crashes. Nothing in Windows eventlogs, have reinstalled the anticheat and verified all of my files.

[Sn0wBaaalL]

it will get fixed, sadly we will have to wait for a outcome.

[Diffuse-VX9-]

My game has crashed 8 -12 times after launching tonight. I verified files once and even uninstalled and reinstalled game.

Launches occur at last crash location - right, so the second last crash tonight was on my setting screen. I had enough time after launching again and before final crash to see my... refresh rate for G-sync monitor was not displayed and my monitor type in the next setting box was also not displayed.

If you are able to confirm similar info or screen shot similar it might be a place for them to start corrective action.

ArthuurDent

Perhaps you are not aware, but they are investigating the problem, since yesterday, and have NO confirmed problems. The patch is working as intended to the entire community. LOL

[murdocklawless]

What are you waiting for ubisoft?

[Diffuse-VX9-]

But thats been 7 hours ago when they posted that. Whats going on now.

They are aware of the reports, however they are still investigating, the patch is working as intended to the target audience LOL

[wildafricacz]

Perhaps you are not aware, but they are investigating the problem, since yesterday, and have NO confirmed problems. The patch is working as intended to the entire community. LOL

What working patch? I have no patch and the game is still unplayable it just freeze, freeze freeze

[Cadillac-Jack]

Maybe the answer to your problem OP is.

42.