🛈 Announcement
Greetings! The Division forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #81
    Tried also reporting this issue under uplay connect forum since it seems to be part of the issue not just Division 2 in it self.
     2 people found this helpful
    Share this post

  2. #82

    Ubisoft Connect launcher - logfiles for the FREEZE

    EMPTY: api_r1_log.txt | game_starter_log.txt | service_log.txt

    launcher_log.txt
    [ 9112] 2021-03-23 18:27:43 [ 4376] INFO HubUtils.cpp (164)
    [ 9112] 2021-03-23 18:27:43 [ 4376] INFO HubUtils.cpp (168) -- Starting Ubisoft Game Launcher --
    [ 9112] 2021-03-23 18:27:43 [ 4376] INFO HubUtils.cpp (173) Platform: PC.
    [ 9112] 2021-03-23 18:27:43 [ 4376] INFO HubUtils.cpp (181) Exe version: 120.0.10418
    [ 9112] 2021-03-23 18:27:43 [ 4376] INFO HubUtils.cpp (182) Installed version: 10418
    [ 9112] 2021-03-23 18:27:43 [ 4376] INFO HubUtils.cpp (183) Built: Mar 22 2021.
    [ 9112] 2021-03-23 18:27:43 [ 4376] INFO HubUtils.cpp (188) OS: Microsoft Windows 10, 64-bit Professional (build 19042)
    [ 9112] 2021-03-23 18:27:43 [ 4376] INFO HubUtils.cpp (193) CPU: Intel(R) Core(TM) i9-10900KF CPU @ 3.70GHz
    [ 9112] 2021-03-23 18:27:43 [ 4376] INFO HubUtils.cpp (198) GPU: NVIDIA GeForce RTX 3090
    [ 9112] 2021-03-23 18:27:43 [ 4376] INFO HubUtils.cpp (203) RAM: 65536 MB
    [ 9112] 2021-03-23 18:27:43 [ 4376] INFO HubUtils.cpp (211) Timezone: UTC+01:00
    [ 9112] 2021-03-23 18:27:43 [ 4376] INFO HubUtils.cpp (228) Command line:
    [ 9112] 2021-03-23 18:27:44 [14252] INFO BusSettings.cpp (73) Failed to disable start on Windows start.
    [ 9112] 2021-03-23 18:27:44 [ 4376] INFO Hub.cpp (107) Environment is PROD.
    [ 9112] 2021-03-23 18:27:45 [ 5380] INFO StartView.cpp (812)
    [ 9112] 2021-03-23 18:27:45 [ 5380] INFO StartView.cpp (812)
    [ 9112] 2021-03-23 18:27:46 [10736] INFO AccountOnlineLogin.cpp (297) Login Type: ticket, platform: Uplay.
    [ 9112] 2021-03-23 18:27:55 [10736] INFO AccountLogin.cpp (257) User: a5fd3e41-XXXX-XXXX-XXXX-bXXXX8a4XXXX
    [ 9112] 2021-03-23 18:27:57 [13928] ERROR JobHttp.cpp (168) Http status code is 410 for url https://wallet.ecom.ubi.com/api/v1/w...XXX?country=DE.
    [ 9112] 2021-03-23 18:30:04 [13928] INFO ApiProcessConnection.cpp (121) Game with process id 14632 connected.
    [ 9112] 2021-03-23 18:30:04 [13928] INFO ApiProcessConnection.cpp (132) Game with process id 14632 has been started with product id 4932 (branch: 'default').
    [ 9112] 2021-03-23 18:30:04 [13928] INFO ApiProcessConnection.cpp (289) Game with process id 14632 disconnected.
    [ 9112] 2021-03-23 18:30:05 [13928] INFO GameStartPipe.cpp (81) Accepted connection.
    [ 9112] 2021-03-23 18:30:05 [13928] INFO GameStartPipe.cpp (82) Starting game session.
    [ 9112] 2021-03-23 18:30:05 [ 5380] INFO StartView.cpp (812)
    [ 9112] 2021-03-23 18:30:05 [ 5380] INFO StartView.cpp (812)
    [ 9112] 2021-03-23 18:30:19 [ 9212] ERROR AchievementsRead.cpp (89) Can't found achievement description, skipped (achievement id: 1)
    [ 9112] 2021-03-23 18:30:19 [13928] ERROR AchievementsLoad.cpp (270) Unknown achievement 1.
    [ 9112] 2021-03-23 18:30:19 [13928] INFO ApiProcessConnection.cpp (121) Game with process id 10624 connected.
    [ 9112] 2021-03-23 18:30:19 [13928] INFO ApiProcessConnection.cpp (132) Game with process id 10624 has been started with product id 4932 (branch: 'default').
    [ 9112] 2021-03-23 18:30:20 [13928] INFO UplayGameConnectionHandler.cpp (364) Game with process id 10624 connected (API version: 1.0.0).
    [ 9112] 2021-03-23 18:30:20 [13928] INFO UplayGameConnectionHandler.cpp (317) Game with process id 10624 disconnected.
    [ 9112] 2021-03-23 18:30:20 [13928] INFO ApiProcessConnection.cpp (289) Game with process id 10624 disconnected.
    [ 9112] 2021-03-23 18:30:35 [13928] INFO ApiProcessConnection.cpp (121) Game with process id 8820 connected.
    [ 9112] 2021-03-23 18:30:35 [13928] INFO ApiProcessConnection.cpp (132) Game with process id 8820 has been started with product id 4932 (branch: 'default').
    [ 9112] 2021-03-23 18:30:35 [13928] INFO UplayGameConnectionHandler.cpp (364) Game with process id 8820 connected (API version: 1.0.0).
    [ 9112] 2021-03-23 18:30:43 [13928] INFO MercuryTokenGet.cpp (56) No info for ingamestore product found: 4932
    [ 9112] 2021-03-23 18:30:43 [13928] INFO ApiAvatarHandler.cpp (96) Sending avatar response with size 262160B
    [ 9112] 2021-03-23 18:30:47 [ 9212] ERROR AchievementsRead.cpp (89) Can't found achievement description, skipped (achievement id: 1)
    [ 9112] 2021-03-23 18:30:47 [13928] ERROR AchievementsLoad.cpp (270) Unknown achievement 1.
    [ 9112] 2021-03-23 18:30:47 [10736] ERROR ClubActionsRefresh.cpp (38) Game wasn't found in cache
    [ 9112] 2021-03-23 18:32:23 [ 9212] ERROR AchievementsRead.cpp (89) Can't found achievement description, skipped (achievement id: 1)
    [ 9112] 2021-03-23 18:32:53 [ 9212] ERROR AchievementsRead.cpp (89) Can't found achievement description, skipped (achievement id: 1)
    [ 9112] 2021-03-23 18:33:23 [ 9212] ERROR AchievementsRead.cpp (89) Can't found achievement description, skipped (achievement id: 1)
    [ 9112] 2021-03-23 18:33:54 [ 9212] ERROR AchievementsRead.cpp (89) Can't found achievement description, skipped (achievement id: 1)
    [ 9112] 2021-03-23 18:36:07 [13928] INFO ApiProcessConnection.cpp (289) Game with process id 8820 disconnected.
    [ 9112] 2021-03-23 18:36:07 [13928] INFO UplayGameConnectionHandler.cpp (317) Game with process id 8820 disconnected.
    [ 9112] 2021-03-23 18:36:08 [ 5380] INFO StartView.cpp (812)
    [ 9112] 2021-03-23 18:36:08 [ 5380] INFO StartView.cpp (812)
    [ 9112] 2021-03-23 18:36:09 [ 9212] ERROR AchievementsRead.cpp (89) Can't found achievement description, skipped (achievement id: 1)
    [ 9112] 2021-03-23 18:36:09 [13928] ERROR AchievementsLoad.cpp (270) Unknown achievement 1.
     3 people found this helpful
    Share this post

  3. #83
    Yep, same.
     1 people found this helpful
    Share this post

  4. #84

    freezing after 5 mins

    Game is freezing after 5 mins or less every time i play...
    after the tuesday update,
    was working all ok yesterday apart from the known crash to desktop that was happening now and then.

    Please FIX !?!
     2 people found this helpful
    Share this post

  5. #85

    Remember when updates used to fix and better optimize things?

    Am I missing something? Ubisoft launcher update breaks division 2 game? PLEASE don't tell me this is coz you are trying to run more unnecessary services in the background? Services that don't really benefits our gameplay experience. We don't want that, we just want to play the games we bought with our hard earned cash.

    Come on guys, at least give us the option to roll back updates or something especially if you are gonna push updates that have not been tested thoroughly and can be game breaking like this.

    PLEASE FIX THIS ASAP
     11 people found this helpful
    Share this post

  6. #86
    LifeIsRiggedVSU's Avatar Junior Member
    Join Date
    Mar 2021
    Posts
    16
    Ditto
    Share this post

  7. #87
    yep my pc is the same but no response from Ubisoft, they are good at breaking something that was working fine.
     2 people found this helpful
    Share this post

  8. #88
    Just want to add me to this list for Ubi employees.

    Im also having the crashing issue on PC. There's several threads about the crashing on reddit as well.
     1 people found this helpful
    Share this post

  9. #89

    crash/freeze !!

    Same. Can´t play for 5 minutes without a crash/freeze !!
    Share this post

  10. #90
    Exactly the same here, had been fine until a few hours ago and now unable to play for more than 5 minutes without it not responding Had tried all the usual fixes (swapping from DX12 to 11 etc but looks to be server related
    Share this post