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  1. #1

    Headset Audio Missing Center Channel

    All of a sudden, my headset does not play the center channel in AC Valhalla. Was working fine until a quest in Asguard, now I can only hear dialog if I turn to the side and not look at who is talking. All other games work fine with the headset. I have reinstalled the game with no luck. I've changed the audio setting to all possible combinations, no luck. I see a few posts online about it, but can't find someone who fixed the issue. Any suggestions?

    XBox Series X, 60 hours played. Same issue if I start a brand new game.
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  2. #2
    Ubi-Karl's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,904
    Hey elmersgoo, thanks for getting in touch, welcome to forums and I am sorry to hear about the issue you're having.

    First and foremost, this is certainly an usual one, and does not look like it has been brought up before. For us to look into the matter further, I would like to ask you to advise us the following:

    1. Since when did you start encountering the issue?
    2. What headset are you using?
    3. Does issue persist if you use another audio device or TV speakers if you're using that instead of monitor for your Xbox console?

    Secondly, as this is Assassin's Creed: Odyssey forums, I would like to ask you to get through to us via our Official Valhalla Forums instead and also provide the requested information, so that we could address the matter sooner.

    If you have any questions, let us know!
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