🛈 Announcement
Greetings! The Division forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1

    Agent was deleted!!

    Hi my PlayStation 4 froze while playing Divisions 2 and upon restart of the console and the game my character has been deleted as of last night. I’m really sad by this a sit took me a long time to level up my character and get the right gear and build. Is there any way Ubisoft can restore the agent? I’ve tried getting hold of support but I can’t get through. Apparently live chat isn’t available and and they’re not taking emails.
    Share this post

  2. #2
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    7,058
    Hey Vikingliam1992,

    I'm sorry to hear you've lost your agent.

    I would advise that you reach out to our team on Facebook and Twitter so they can look into this further.
    Share this post