Hello everyone, thank you for contributing to this thread and I am sorry to see that so many of you are unable to play online on Xbox unless creating an alternative account on the console, for the past 4 weeks..

I am going to open an investigation into this with our QA team.

Could you please let us know the following information -

1. Platform
2. Is the account that is blocked from the online modes of the game, the account that pays for Xbox Live online subscription/PSN Gold etc?
3. Is the account that is blocked connected to your Ubisoft Account? Please check this here, and scroll down - https://account.ubisoft.com/en-GB/account-information
4. Is your console set as a primary console in its settings?


You can check your console is set as the primary console in your settings for Xbox here - https://support.xbox.com/en-GB/help/...e/my-home-xbox

Here is the same guide for Nintendo Switch - https://en-americas-support.nintendo...ail/a_id/41221

Here is the same guide for PS4 - https://www.playstation.com/en-gb/su...ivation-guide/

Here is the same guide for PS5 - https://www.playstation.com/en-gb/su...-offline-play/

Please stand by on further communication once we hear back from QA as to what may be causing this issue, thank you for your patience everyone.