1. #1

    Can't change language

    Hi, how are you doing?


    So, recently I bought "South Park: Stick of Truth", so far so good. I installed it and time goes by I was playing it and I decided I wanted to change the language of the game (that was originally set as english (subtitles and dub) before the installation of the game, I had at least 6 other options tho) but for my surprise I didn't find any option to change the language anywhere ingame or outgame. That does not makes sense, do I have to reinstall it again in order to change language??







    Thanks in advance!
    Share this post

  2. #2
    Share this post

  3. #3
    Ubi-Karl's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,904
    Hey viscondepartido, thanks for getting in touch!

    In order to try and resolve the issue, could you possibly try reinstalling your launcher and when that's done, launch it with Administrator rights and see whether language change option remains missing.

    Keep us updated!
     1 people found this helpful
    Share this post

  4. #4
    Hi! How are you doing? So, I did the following: uninstalled game + client > disk cleanup > installed client again > set it to have admin privilege > installed game again

    Nothing happened, the same as before, as the pics I posted. Idk if this has to do with Ubisoft thinking I activated my game in China (yeah, long and annoying story, I already got an open ticket for that smh) but I can set whatever language I want in the install but still can't afterwards.
    Share this post

  5. #5
    Ubi-Milky's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,508
    Hello viscondepartido, thank you for getting back to us.

    I have checked up on your case and can see that your case has been escalated to a specialist. As you purchased the game from Ubisoft Connect I believe you should have had the option to select the language only at the initial installation of the game.

    To quote the read me file from the games installation folder -

    The language selected at the start of the installation is the language that will
    be used in-game. To change the language, please uninstall and reinstall the game.


    Are you able to select the language you desire when you first install the game from Ubisoft Connect, then continue to play the game in that language after launching the game? I do not believe you will be able to change the language from within the game itself.
     1 people found this helpful
    Share this post

  6. #6
    "I have checked up on your case and can see that your case has been escalated to a specialist. As you purchased the game from Ubisoft Connect I believe you should have had the option to select the language only at the initial installation of the game.

    To quote the read me file from the games installation folder -

    The language selected at the start of the installation is the language that will
    be used in-game. To change the language, please uninstall and reinstall the game."

    Ohh, that makes sense. Sorry for being annoying, I should have read that file, tbh I was worried something was wrong with my account since the first person that assisted me when I opened my ticked said the game was activated in China (???) hence why it appears that my case has been escalated I reckon. Tbh I was kinda worried about that affecting the game (which is censored in China) or whatever.

    "Are you able to select the language you desire when you first install the game from Ubisoft Connect, then continue to play the game in that language after launching the game? I do not believe you will be able to change the language from within the game itself."

    Yes, I am, I have at least six language options. I didn't know somes games one weren't able to change language within the game or even on the client, sorry, I checked the installation file and it checks out, I'm a bit slow, haha.


    Thank you, very much.
    Share this post

  7. #7
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,226
    It's all good! The main thing is that this issue is now resolved, and you can enjoy the game.

    Have fun, and feel free to create threads in future if you run into anymore issues!
     1 people found this helpful
    Share this post