[PC] [Connectivity/Multiplayer]Getting disconnected after cutscene in multiplayer | NO ERROR CODE | Forums

[bigdragonkiler]

Hey, i just installed the game and i keep getting disconnected from the game. It happens right after the cutscene of minions and it returns me to menu with no error code coming up or anything. My internet connection is absolutely fine and my NAT type is Open i also dont have any issues with the game being too hard on my PC. Please help ...

[Ubi-Wan]

Hello there, bigdragonkiler! Thanks for reaching out, and sorry to hear you're haivng these connection issues while playing For Honor. I'd like to have you complete some connectivity troubleshooting in order to clear your connection to our servers. Give these a try, and let us know if things appear to persist.

[bigdragonkiler]

I've tried everything mentioned and i'm still having this problem ...

[bigdragonkiler]

My NAT type is OPEN i dont have any internet issues whatsoever and i dont get any fps drops nor is my system throttling and when it kicks me i dont get an error code, ive tried reinstalling and verifying integrity of files on steam as well ...

[Ubi-Litten]

Thanks for confirming this information and sorry to hear you are still experiencing this issue after working through our connectivity troubleshooting guide. So we can get this looked into further would you be able to contact us directly with further details or your service provider and also an image showing your network settings.

the fastest way to contact us is directly through our "Live Chat" service when this is available or via our social media accounts on Twitter or Facebook.

[bigdragonkiler]

I'll try i'll come back to this post if nothing helps.

[bigdragonkiler]

https://www.youtube.com/watch?v=a7W1fhgEj3I This is a link to the video of what exactly happens i'd appreciate if u could help.

[Ubi-Litten]

Thanks for providing this information and video clip, I have recently responded to your Steam forum post regarding this issue but in case you view this first, could I possible ask that you contact our support teams directly with this video clip along with further information of your device network settings and your internet service provider.

Also, if you could confirm whether this occurs in every match you play, the game server / data center you are connecting to if known and if possible the approximate time you are attempting to access these services.?

Again, the fastest way to get this information to us is posted in the response above, but if you have any problem doing so or have any further queries, please feel free to let us know so we can attempt to assist further.

[bigdragonkiler]

I've already wrote this into facebook and livechat is locked off but i just got ignored don't know what else should i do ...

[Ubi-Litten]

Sorry to hear you have experienced these difficulties contacting our support teams, I have checked your account and can see you have recently spoken with a member of our Live Chat team. If you require further assistance with the steps provided or are still unable to get this resolve after working through these you can update your case at any time via the "My Cases" section of our support site. Thanks for your patience while we looked into this for you.