1. #1

    Error : Activation Key Invalid

    Hi all, I just purchased a key for the complete edition of the game on Uplay, wich the laucher accepted. However I can't even get past the log in screen, and I receive this pop up message : Error : Activation Key Invalid.

    I have not been asked to enter any sort of key anywhere, I do not know what is going on.

    edit : I also opened a ticket

    And solved ! All I had to do was reinstal Ubisoft Connect. Cheers !
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  2. #2
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Jun 2020
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    Originally Posted by Rednutsquire Go to original post
    Hi all, I just purchased a key for the complete edition of the game on Uplay, wich the laucher accepted. However I can't even get past the log in screen, and I receive this pop up message : Error : Activation Key Invalid.

    I have not been asked to enter any sort of key anywhere, I do not know what is going on.

    edit : I also opened a ticket

    And solved ! All I had to do was reinstal Ubisoft Connect. Cheers !
    Hey there Rednutsquire,

    Thank you for reaching out and for updating your post!

    I'm glad to see you've since been able to resolve your issue and you're up and running!

    Enjoy! And if there's anything else we can help with, please let us know!
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