1. #1

    Paid for subscription, expired in two hours. Says payment failed. Card is billed.

    As the title says.

    I have also created a ticket so anyone can see:

    https://support.ubisoft.com/en-GB/Cases/14224931

    The issue is on Ubisoft's side since my credit card works.
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  2. #2
    I paid a second time through Paypal and it's still suspended. Either immediately give me the service that i paid for and refund the second purchase or refund both of them.
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  3. #3
    Paypal transaction went through, for now, i will update this post if that changes.
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  4. #4
    This ****s been going on for over a year now. Fix your **** Ubisoft
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  5. #5
    Ubi-Swaggins's Avatar Ubisoft Support Staff
    Join Date
    Nov 2017
    Posts
    6,541
    Hey Ser-Pouncealot,

    Thank you for getting in touch.

    I've checked up on your ticket and it appears that you've had a response. If your issue is still ongoing, please update the ticket so the team know.
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