1. #1

    Anyone else still missing Gold items?

    Getting really fed up. Bought the game shortly after release and never got access to the Prism Wings. Support keeps talking in circles about the issue getting fixed, but at this point I don't even care to finish playing the game.

    Has this happened to anyone else? Is this par for the course for Ubisoft? Really makes me want to avoid their released in the future if this is what they do.
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  2. #2
    ubi-smash's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,142
    Bobbyllama: Hello, sorry to hear you have been having issues with accessing this content. For more information on how to collect the Prism Wings and other content within the gold edition of Immortals Fenyx Rising, please check out our article here. If you have any further issues with any content in-game, please reach out to us by creating a support ticket so we can look into this with you. You may also create a support ticket with our social media support on the Ubisoft Support Facebook or Ubisoft Support Twitter.
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  3. #3
    thanks for responding like i'm an idiot. i've had an open ticket since Jan 3 that support stopped responding to on Feb 6. issue was never fixed, compensation was never offered. got any other helpful tips?
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  4. #4
    Im also missing the gold editions items/quest. As well as the fire quest. Ive just gotten in a ticket loop trying to fix the issue.
     1 people found this helpful
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  5. #5
    the sad truth is they don't have a fix, won't acknowledge it, and won't compensate for it.
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  6. #6
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    7,058
    Hey folks,

    I'm sorry you've encountered this issue.

    Can you confirm if you're still missing this content? This issue should now be resolved.
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