1. #1

    Has anyone received their money back for payment failed?

    I wonder if hundreds of people have the same issue whether Ubisoft just took your money or do they give it back?
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  2. #2
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
    Hey Ser-Pouncealot,

    I'm sorry to hear that you have encountered a payment issue.

    I can assure you that if your payment fails, it will be returned to your bank, it is not held indefinitely.
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