1. #1

    Can't play a match

    I can't launch a match in quick match or ranked. Waiting went to 10minutes then it stops with an error.
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  2. #2
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello Gh0stNico, welcome to the forums!

    Sorry to hear that you are unable to start a match.

    Can you please provide us with more details i.e. what platform are you currently playing on and what error are you receiving? Many thanks and if you have any additional questions, please let us know.
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  3. #3

    re

    I'm playin on pc, the issue started yesterday when i launched the game around 5p.m and until now nothing had changes.
    I have this when 10mins of waiting ends : "Matchmaking could not find a suitable match and has timed out. Please try again. If the error persists, there may be a problem with your networking setup. For more information visit support.ubisoft.com/rollerchampions . Build version CL152646 speedcurve - 101000"
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  4. #4
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Thanks for the update! Can you please perform all the troubleshooting steps listed in this article? It will allow you to establish a connection to our services. Many thanks!
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  5. #5

    skatepark

    I don't know if this is revelant but skatepark mode works tottaly fine ...
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  6. #6
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Thanks for the update! As matchmaking is using a slightly different connection in order to create a lobby match the players, I would recommend going through the steps provided
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  7. #7

    nothing works

    I tried everything even uninstall the game but notnhing works. I have a wired connection and i also tried it in wifi it's the same...
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  8. #8
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Originally Posted by Gh0stNico Go to original post
    I tried everything even uninstall the game but notnhing works. I have a wired connection and i also tried it in wifi it's the same...
    Thanks for the update and I'm really sorry to hear that.

    If this problem persists, feel free to create a ticket on our support page. Please supply your case with a screenshot of your port forwarding, s our team can investigate it in more detail.

    You can also contact us via social media: Facebook or Twitter.

    If you have any other questions, please let us know.
     1 people found this helpful
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  9. #9

    screenshot

    I'm sorry but i didn't understand what your mean by "screenshot of your port forwarding, s "?
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  10. #10
    Ubi-WheelyDuck's Avatar Ubisoft Support Staff
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    Originally Posted by Gh0stNico Go to original post
    I'm sorry but i didn't understand what your mean by "screenshot of your port forwarding, s "?
    Hey Gh0stNico

    Sorry for any confusion.

    The port forwarding Ubi-Mark was referring to is found in the support article advised earlier.

    You can view this here

    Any trouble just let us know
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