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  1. #1

    Game Screen Freezes, But The Game Is Still Running.

    Weird issue but basically the game will lock up on whatever image is on the screen, but will continue to run in the background, to where I can still move and shoot, or make selections on the menu. Same issue is happening to my friend as well. If I Alt-Tab out and go back in the image will update and move for 1 second and then freeze up again. It makes the game unplayable.

    Also, the game boots us out completely if we try to go back to the main menu to play a different mode.
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  2. #2
    Ubi-Milky's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,508
    Hello Bates_, thanks for getting in touch with us about this issue.

    First of all, are you able to record a clip of how this looks in game in case we need to escalate this further?

    Secondly can I ask, are you and your friend either overclocking or running any software that may conflict with the game?

    Please scroll down to the bottom of this article to check if you are running any of the listed programs, if so, please disable on start up whilst testing the game, as these programs have been known to cause behaviour issues with the game - https://support.ubisoft.com/en-GB/Article/000063761
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