1. #1

    Ranked penalty cause of error

    Searching for a ranked game, get error loading in and there we go loss -100 and 15 minute ban cause your game is not working.. What a pleasure.
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  2. #2
    Ubi-Milky's Avatar Ubisoft Support Staff
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    Jun 2020
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    Hello Burgerfan13 thanks for posting, could you provide us with some more information?

    What platform are you playing on and what kind of error message did you see? Was it a particular code? Did you manage to take a screenshot for the beta test?
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  3. #3
    It disappeared immediatly but im playing on pc. it got stuck on the arena loading screen and then an error message popped up and i was banned from ranked
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  4. #4
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Nov 2017
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    Thanks for the update.

    Can you please perform all the troubleshooting steps listed in this article? It will help you to establish a stable connection to our services.

    If you have any additional questions, please let us know.
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