1. #1

    I have lags when moving mouse

    Hi guys. When i moving mouse i have so muuuuuuch lags. When i first time luch i just thinks that is my sensitivity but i'ts not that. You can see that in this vid: https://www.youtube.com/watch?v=Hnul...ature=youtu.be

    Any one can help me? Thanks
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  2. #2
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello Polska_Gurom, welcome to the forums!

    Sorry to hear that your game is stuttering.

    Can you please try the troubleshooting steps in this article? It will help to eliminate any potential software conflicts. Many thanks and if you have any other questions please let us know.
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  3. #3

    Frame Drop and Stuttering when playing

    Is there a way to fix those little frame drop that occurs when playing the game? They happen in singleplayer mode and in multiplayer mode and my PC meets all the minimum requirements
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  4. #4
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello Manu45_, welcome to the forums!

    Sorry to hear that you are experiencing FPS drops.

    Can you please try the troubleshooting steps in this article? It will help to eliminate any potential software conflicts.

    If you have any additional questions, please let us know.
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  5. #5

    [PC] Lags/Stuttering

    Hello, I have problems with the game lagging after playing a while.
    Everything is fine when a match starts, but it starts to stutter sporadically... really annoying.

    RTX 2080
    I7 9700k
    32GB Memory
    2560x1440p @144hz
    Game is installed on SSD

    I already tried lower graphics, V-Sync on/off and even Full-HD doesn't help. Framerate via geforce-overlay is always stable.
    Has anybody an idea where this comes from? maybe its the 144hz? there is no way i will play with 60hz, just no
    I had the same problem in alpha...

    Greets
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  6. #6
    Ubi-Milky's Avatar Ubisoft Support Staff
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    Hey L4RR1, the specs you have posted here seem fine to be able to run the game.

    Can I ask if you are using any other programs whilst playing the game that may be causing conflict that you can disable? If you are using any of the following programs -

    Full Screen Game Overlays
    VoIP and Chat services
    RGB controllers
    Overclocking Software
    Hardware monitoring
    Streaming software
    Peer to Peer software
    VPN

    Please disable these applications from running in the background on start up using Task Manager. then restart your computer to stop any extra strain on your PC -

    - Press the Windows key and S buttons on the keypad and search for Task Manager,
    - Launch the app then navigate to the 'Start Up' programs tab
    - Right click on any program or software that might be conflicting with the game such as the programs listed above and select 'Disable'
    - Restart the computer then try launching the game from Ubisoft Connect/Epic/Steam

    A more detailed list of this type of software can be found near the bottom of this article, this list details some of the more well known programs known to cause conflicts with our games - https://support.ubisoft.com/en-GB/Faqs/000025721

    Let me know how you get on after testing the game and checking you have no extra programs running in the background.
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  7. #7
    All I use while playing RC is Teamspeak 3 and Spotify,
    I closed all other programs and even the 2 above but the game still starts to stutter after a while.
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  8. #8
    Ubi-Milky's Avatar Ubisoft Support Staff
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    Okay thanks for letting me know, if you have disabled those 2 programs as well and you are able to get into a game, I would suggest some connectivity troubleshooting to see if we can fix this stuttering.

    Did you notice the stuttering in any particular game mode, as I experienced a little in the Skatepark mode when I tested it.

    I would like you to try all the steps in the troubleshooting guide to see if you can steady your connection - https://support.ubisoft.com/en-GB/Article/000095536

    Do you also have the FPS counter on display in the Ubisoft Connect overlay settings to watch your FPS count when the game stutters? If so, what kind of numbers do you get?
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