-
Junior Member
[PS4] wont log on error - 97.561f648.1613727823.3399094
HI Ubisoft - i get the following error message when i try to log on, please can you help, thanks
error meesage: #97.561f648.1613727823.3399094
-
Ubisoft Support Staff
Helo jmb1979, welcome to the forums!
Sorry to hear that you are unable to start your game.
Can you please provide us with a screenshot of this occurring, so we can have a look? Many thanks and if you have any additional questions, please let us know.
-
Junior Member
Hi Mark, thanks for the response. Its actually working now!
thanks!
-
Ubisoft Support Staff
Hey jmb1979, thanks for getting back to us, I am happy to see you were able to get online, did you do anything that may have helped you log into the game such as restarting your computer or router? Or reinstalling the Beta?
-
Junior Member
no, nothing specific. i restarted multiple times and it started working....
cheers
-
Ubisoft Support Staff
Thanks for the update! We're glad that the issue has been resolved for you. Happy gaming and if you have any other questions, please let us know.