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  1. #1

    Need to unlink Xbox account but don't know what it is linked to

    I'm trying to unlink my xbox account from whatever ubisoft account it is apparently linked to and cannot find a way to do this at all. Whatever email address I put in is incorrect and I only have 2.

    I constantly get the error 'this account is already linked to another user'.
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  2. #2
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,226
    Hey there NOLAHorror! Welcome to the forums.

    This is something we can certainly help with, however we need to do so via a Support case, or private message on Facebook/Twitter.

    This is because we cannot discuss private information on a public forum. We will then be able to determine which account your Xbox is linked to, and unlink if necessary. We can only do this once, so please be aware of that as well!
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