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  1. #81
    Ubi-Lucipus's Avatar Community Manager
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    Jun 2018
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    We should have resolved these issues with today's maintenance, however if this is still happening please do continue to send us everything that you can about your instance of experiencing a crash:

    • Systemfiles,
    • Videos and clips.
    • Steps taken prior to the crashes happening.


    Thank you for your continued patience as we try to pin point and resolve these issues.
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  2. #82
    I made a full report in a Support ticket already.
    All details can be found in it.
    Nothing changed on my end since!

    And no, i will not create a duplicate Ticket with the same information, thanks!
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  3. #83
    Ubi-Lucipus's Avatar Community Manager
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    Originally Posted by OtterNas3n Go to original post
    I made a full report in a Support ticket already.
    All details can be found in it.
    Nothing changed on my end since!

    And no, i will not create a duplicate Ticket with the same information, thanks!
    I would certainly like you to not duplicate cases, that usually creates a delay in handling your report
    Thank you for already submitting information to the team, we appreciate that!
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  4. #84
    I have already made a post here on the forum with all the details I have. Should I open an additional support ticket?
     1 people found this helpful
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  5. #85
    Ubi-Lucipus's Avatar Community Manager
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    Originally Posted by Sofademon Go to original post
    I have already made a post here on the forum with all the details I have. Should I open an additional support ticket?
    It would be ideal if you could take the time to do so Sofademon, attaching those files can only be done in a support ticket and that helps the teams that are investigating.
    We know that something is causing issues (potential overlays etc) but we need videos and files as well to best determine the circumstances that causes the crashes.

    Letting us know on the forums with the steps is great, but we would jump with joy if we could get more from your report
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  6. #86
    Still crashes on mine. 2 crashes within 10 minutes. Always with OBS Streamlabs on.
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  7. #87
    echolecter's Avatar Senior Member
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    Dec 2017
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    Just had my game going from full-screen mode to minimized in task bar. Wasn't able to Alt-Tab back into the game as it kept being minimized. After having tried a few times the game closed itself. Only times this happens is when other applications are constantly requesting focus! But since no window showed up on the desktop it more likely was a background process. Never seen this happen while playing the game, or working on this PC.

    It might be wiser reverting the game to TU11, none of these issues occurred back then. Or since we're now back at Season 1 again TU8 might be a good option as well.
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  8. #88
    problem got worse!!!!!!!!!!!

    what about you stop screwing around and just rollback the last fix?

    now even removing temp files doestn solve the issue anymore!
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  9. #89
    Latest server update as of Tuesday 9th March that's supposed to fix issues regarding PC crashing however my PC has crashed four times trying to run Grand Washington Hotel on Heroic.
    I'm done with this game until it's properly repaired
     1 people found this helpful
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  10. #90
    Since update today, mine also crashes to desktop after 2-4 min
     1 people found this helpful
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