I was on level 29 doing the beekeeper mission when it started happening. I go into the first area, it freezes. I complete the mission, it freezes. I try to get out of the mission area, it freezes. I get sent to a nearby control point and I try to do a hostage mission, it freezes. I try to change different settings and just roam around the world, it freezes. Hope the devs get a fix out for this soon.
to add to my post, here is the event log from my last hang;
Log Name: Application
Source: Application Hang
Date: 3/23/2021 6:23:00 PM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-PKIS08L
Description:
The program TheDivision2.exe version 1.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 18e4
Start Time: 01d72029d36212ad
Termination Time: 16
Application Path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Tom Clancy's The Division 2\TheDivision2.exe
Report Id: 4dc6ad09-8c0f-4076-9f85-25c02562cc69
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>101</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-03-23T22:23:00.5138558Z" />
<EventRecordID>1809</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-PKIS08L</Computer>
<Security />
</System>
<EventData>
<Data>TheDivision2.exe</Data>
<Data>1.0.0.0</Data>
<Data>18e4</Data>
<Data>01d72029d36212ad</Data>
<Data>16</Data>
<Data>C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Tom Clancy's The Division 2\TheDivision2.exe</Data>
<Data>4dc6ad09-8c0f-4076-9f85-25c02562cc69</Data>
<Data>
</Data>
<Data>
</Data>
<Data>Unknown</Data>
<Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>
my pc setup
System Information report written at: 03/23/21 20:45:39
System Name: DESKTOP-PKIS08L
[System Summary]
Item Value
OS Name Microsoft Windows 10 Home
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-PKIS08L
System Manufacturer MSI
System Model MS-7641
System Type x64-based PC
System SKU To Be Filled By O.E.M.
Processor AMD FX(tm)-8320 Eight-Core Processor, 3500 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. V25.0, 5/28/2013
SMBIOS Version 2.6
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer MSI
BaseBoard Product 760GMA-P34(FX) (MS-7641)
BaseBoard Version 5.0
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.844"
User Name DESKTOP-PKIS08L\fedma
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 12.0 GB
Available Physical Memory 7.78 GB
Total Virtual Memory 22.0 GB
Available Virtual Memory 14.5 GB
Page File Space 10.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
[Hardware Resources]
[Conflicts/Sharing]
Resource Device
I/O Port 0x00000000-0x0000000F Direct memory access controller
I/O Port 0x00000000-0x0000000F Pci Bus
I/O Port 0x000003C0-0x000003DF PCI-to-PCI Bridge
I/O Port 0x000003C0-0x000003DF Radeon RX 570 Series
I/O Port 0x00000060-0x00000060 Motherboard resources
I/O Port 0x00000060-0x00000060 Motherboard resources
I/O Port 0x00000064-0x00000064 Motherboard resources
I/O Port 0x00000064-0x00000064 Motherboard resources
I/O Port 0x0000B000-0x0000BFFF PCI-to-PCI Bridge
I/O Port 0x0000B000-0x0000BFFF Radeon RX 570 Series
IRQ 16 Standard OpenHCD USB Host Controller
IRQ 16 High Definition Audio Bus
IRQ 16 Standard OpenHCD USB Host Controller
Memory Address 0xCFE00000-0xDFFFFFFF PCI-to-PCI Bridge
Memory Address 0xCFE00000-0xDFFFFFFF Radeon RX 570 Series
Memory Address 0xFEC00000-0xFFFFFFFF System board
Memory Address 0xFEC00000-0xFFFFFFFF Motherboard resources
IRQ 18 Standard OpenHCD USB Host Controller
IRQ 18 Standard OpenHCD USB Host Controller
IRQ 18 Standard OpenHCD USB Host Controller
IRQ 19 High Definition Audio Bus
IRQ 19 Standard Enhanced PCI to USB Host Controller
IRQ 19 Standard Dual Channel PCI IDE Controller
Memory Address 0xA0000-0xBFFFF PCI-to-PCI Bridge
Memory Address 0xA0000-0xBFFFF Radeon RX 570 Series
Memory Address 0xA0000-0xBFFFF Pci Bus
I/O Port 0x000003B0-0x000003BB PCI-to-PCI Bridge
I/O Port 0x000003B0-0x000003BB Radeon RX 570 Series
Just decided to open and play and had to update... Crash Hang on the GPU. I have to restart, after a time, Frozen, the system is NOT effected it is just the game, and windows error " not responding"..
Have you tried NOT updating and rolling back so people can play and use what they have paid for?>
Ok here's the most obvious issue. My game crashed less frequently on every other mission except for Manning Zoo National. This mission crashed my game every few minutes regardless of what I tried. Disabled DX12, overlay. So let's start your investigation in this particular mission since it's the most prominent and predictable. Thanks.