I need my nintendo switch unlinked from my old ubisoft account
I recently bought a copy of Immortals Fenyx Rising for Nintendo Switch so I can play my saved game from my Xbox Series X, but when I went to play it I found my Nintendo Switch was linked to my old Ubisoft account that I haven't used for years. I've tried everything I can to unlink it, including deleting that account, but I can't. I've tried opening up a support case, but the website won't let me, telling me to fill out all catergories when I already have. I'm hoping i can get some help on here since I can't seem to find any other avenues of support. My account I need unlinked is Jdstotts2641. Thank you in advance.
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