🛈 Announcement
Greetings! Ubisoft Connect forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1

    Can not connect to my account

    If I want to go to connect it's say I missing account information and I need to go to club.ubi.com but if I log in on that page it's say the my account if complete
    Share this post

  2. #2
    ubi-smash's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    thecanibal: Greetings and welcome to the forums! I would ensure that your account information matches your Nintendo account as this may be the cause of why you are seeing this error. Please feel free to reach out to us via Live Chat support or on our Twitter or Facebook support page if you have any further problems connecting to your account moving forward.
    Share this post