1. #1

    'Failed to log in' message

    When I start the game and press space is loading but at the end it says "Failed to log in"
     2 people found this helpful
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  2. #2
    Originally Posted by Svnnyy. Go to original post
    When I start the game and press space is loading but at the end it says "Failed to log in"
    having same issue almost I'm stuck with "CONNECTING WITH UBISOFT SERVERS ..."
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  3. #3
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Jun 2020
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    2,971
    Hey there guys,

    I'm sorry to see you're unable to connect to the game!

    Is this still occurring?

    If so, can you please give the steps in our connectivity guide a try and let us know if there are any changes.

    Thank you!
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  4. #4
    Originally Posted by Ubi-TheBerry Go to original post
    Hey there guys,

    I'm sorry to see you're unable to connect to the game!

    Is this still occurring?

    If so, can you please give the steps in our connectivity guide a try and let us know if there are any changes.

    Thank you!
    still not...
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  5. #5
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Jun 2020
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    2,971
    Originally Posted by Furex94 Go to original post
    still not...
    Hey there Furex94,

    I'm sorry to hear those steps haven't worked for you!

    Do you encounter connection issues with any other Ubisoft titles at the moment?
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  6. #6

    Failed to log in

    Hello,
    I have a problem when i start the game and PRESS *SPACE* after ubisoft connect exc exc and fetching configuration i have the error with " failed to log in ".
    Someone fix that?
    Thanks.
     1 people found this helpful
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  7. #7
    Originally Posted by Ubi-TheBerry Go to original post
    Hey there Furex94,

    I'm sorry to hear those steps haven't worked for you!

    Do you encounter connection issues with any other Ubisoft titles at the moment?
    No I am still block at "CONNECTING TO UBISOFT SERVERS..."
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  8. #8
    I've the same problem, log in failed
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  9. #9
    Originally Posted by Axeru_ Go to original post
    I've the same problem, log in failed
    you guys know how can you get ur ISP an ur NAT type?
    Because ubisoft was asking for me to give it to them
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  10. #10
    nope
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