🛈 Announcement
Greetings! Watch Dogs forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1

    Watch Dogs 2 Ubisoft Connection Error

    The last 2 days since the new season has started, I have not been able to connect to Ubisoft Servers.It allows me to select '2 player co-op' but then I get endless loading of 'Please wait while we connect you to Ubisoft Servers'.
    I've played plenty of other PS4 games online before and after testing WD2 and they're fine.
    FYI I have played this game for 2yrs (level 23) and this is the 1st time this has happened.
    Any help will be much appreciated.
    Also, I am in Australia
    Share this post

  2. #2
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,226
    Hey there MarcusWD22021!

    Welcome to the forums. I have moved this thread to our Watch Dogs 2 forum.

    I'm sorry that you are getting this error when trying to connect to our servers. We have a great FAQ with plenty of steps to try, which should resolve this for you. If not, please let us know!
    Share this post

  3. #3

    Can not connect

    There were no results for my query so I only asked 'can not connect'. Most troubleshooting relies on not having a connection which is not the case because I can get online with other PS4 games.
    I tried deleting and reinstalling without success. I tried my son's PS4 who also has WD2 and he has the same problem. He also plays GTA 5 and can play online.
    One other thing I noticed was both of our DLC packs are gone including Star and Skull missions. This is also the case after reinstalling
    Share this post

  4. #4
    ubi-smash's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,142
    MarcusWD22021: Please know that the steps shared from Ubi-Spud are now suggesting any issues with your internet connection, but to ensure that both Watch Dogs 2 and your internet provider are communicating with each other properly. For the DLC packs missing, I would ensure that you are connected to the PSN account the purchase was made on. If you still have any troubles with accessing any of the DLC packs owned, we will need to look into this one on one further. Please reach out to us via Live Chat support or through our Social Media support page on Twitter or Facebook so we can review this with you further.
    Share this post

  5. #5

    Resolved

    There was an update file (1.18) this morning. Both are fine now
    Share this post

  6. #6
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,226
    Originally Posted by MarcusWD22021 Go to original post
    There was an update file (1.18) this morning. Both are fine now
    Ah, that's great to hear! Feel free to come back to this thread if you encounter any further issues.
    Share this post

  7. #7

    same issue

    I also have the same issue but on Xbox, but i also noticed that i can't get into any Ubisoft severs. I dont know what top do since it did work before the new season.
    Share this post

  8. #8
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    7,058
    Hey unluckysun4,

    Sorry to hear that you are having this issue on Xbox One.

    Is this still happening now, or has it since resolved itself?
    Share this post