hello, i have 2 versions of starlink, one is the steam version and the other its the original uplay, so, i bought in steam the collection pack 2 DLC ( the steam edition its the deluxe ( standard + pack 1), at the first start ask me to link steam to uplay, everything ok, but when start the game (new game) the dlc content show as locked, i tried verified files, reinstall, and try the other version, two versions show me that i have the 2 collection packs owned (steam and uplay) but the content show as locked.
https://postimg.cc/tngW8Fpz (steam)
https://postimg.cc/G8KvMXw2 (uplay)
hi @Ubi-Spud, here is the screenshot, also, i create a ticket 14130646, but it is not helpful.Originally Posted by Ubi-Spud Go to original post
https://postimg.cc/9RVkqxtQ
thanks.
Thank you for this! I believe there was a misunderstanding on your case, so i have clarified this with technical team and they will get back to you with further troubleshooting.Originally Posted by Gryphond Go to original post
Hey il.Cinese,
Thanks for reaching out.
Have you made a support ticket about this issue, so it can be looked into further? If not, please do so via our website and be sure to include proof of purchase of the missing content.
Hello Gryphond, thanks for posting. I have checked your ticket over and can see it has been escalated to the Starlink team.
This is not a usual issue that has been reported as affecting any other player so we are awaiting the devs of the game to get back to us regarding how we can resolve this for you. Thank you for bringing it to our attention, I can see this case was last updated yesterday by the team, I am sorry we are unable to share any more updates about the case, until we hear back from the Starlink team.